The process to prepare and complete each Quarterly Access Certification for the ~7,000 reviewers at a US-subsidiary of a global insurance company required an average of 85 days. Most exceptions were in the process of remediation the next quarter when initiating the subsequent review cycle.

The combined solution of revised business processes and new tools eliminated 100% of their manual information collection effort as well as delivered a fully automated and scheduled release in support of the various audit and compliance certifications.

Additionally, the company dramatically increased the quality of the access certifications for by applying business-friendly terminology and focusing on privileged, sensitive or restricted access.